FAQ

We are the exclusive supplier of Resin Pro Italy products and distributors of brands from the Czech Republic. Our resins, pigments and some of the colors, molds, additives and modifiers have Czech certification and safety data sheets. We carefully select goods from other countries based on quality and European certification. We test everything, so we don’t offer anything we wouldn’t use ourselves.

Yes, our epoxy resins meet European quality standards, have safety data sheets, self-leveling properties and a glossy, durable surface when cured.

It has only a minimal odor. A pleasant smell does not mean safety – when working with any epoxy resin, use a respirator/respiratory protection, eye protection and gloves.

The risks are comparable to working with paints. Always work with appropriate protective equipment (respirator, goggles, gloves), ventilate and follow instructions on the packaging and in the safety data sheet.

We recommend our starter kits with clear procedures and video tutorials – you’ll avoid common mistakes and get your first beautiful result including experience for further creation.

For most of our molds you’ll find the resin consumption indicated. You can calculate regular shapes with our consumption calculator.

It depends on the casting height, cure speed and UV stability. We’ve compiled this handy Resin Selection Guide for you.

For products that come into contact with food, use the certified Fluid resin.

Epoxy resin is two-component and cures by reaction when mixing components A and B; a UV lamp has no effect on its cure.
UV resin is one-component. It is not mixed and cures under UV/LED light and is usually suitable for layers up to about 1–3 mm. For higher castings, epoxy with low exotherm is better.

In the cold, component A may thicken, cloud or form sediment. It is a normal and reversible phenomenon. Place the closed container in a hot (not boiling) water bath until it clears (approx. 30–90 min depending on volume).

The cause is usually the wrong ratio, insufficient mixing, low temperature, too much color or moisture. In this article you will find what can be done.

All tips can be found in this article.

Silicone releases by itself; the molds don’t need a release agent. Simply pour in the resin and the cured piece will demold easily. 

We do not recommend that children or pregnant/nursing women work with epoxy resin. If you decide otherwise, it is at your own risk and always use the recommended protective equipment. Children in that case should work only under adult supervision.

Fully cured epoxy is chemically stable and becomes a safe thermoset, but it is not intended for chewing. For children’s products choose materials with the relevant certification (e.g. EN 71 for toys).

They have a one-year shelf life from purchase unless otherwise stated on the packaging. Store in the original sealed containers, in a dry and cool place away from direct sunlight. 

Clean molds with adhesive tape or nano cleaner. Tools with clean alcohol, paper towels, etc. Never pour resin residues down the drain; let them cure and then dispose of them. 

We ship packages every business day. If payment arrives by 8 AM, we usually ship the same day. Weekend orders are processed on Monday. In exceptional cases (holidays, carrier outages), shipping may take longer.

Yes, only by prior telephone arrangement at +420 734 214 580 at Hraniční 2115, 370 06 České Budějovice.

Mon–Fri: 7:00–14:00 (sometimes until 18:00 – call us to arrange)

Invoices are sent electronically and automatically after order completion, once we receive delivery confirmation from the carrier. We can resend the invoice on request.

Cash on Delivery is not offered in our e-shop.

Document the shipment immediately and send us information about the damage, photos and your order number to reklamace@resinstudio.cz

Click “Watch” on the product, enter your e-mail and we’ll notify you as soon as it’s restocked. Or write to us and we’ll try to give an estimate. 

Resin products are not intended for outdoor use or exposure to the elements.

Write to poradna@resinstudio.cz or call +420 723 000 773 – we’ll check with the carrier and let you know the next steps.

If you don’t find a guide on our blog or on YouTube, write to poradna@resinstudio.cz. Describe as precisely as possible what you’re making (dimensions, coloring, use, etc.). The more details, the better recommendations – resin type, dyes, estimated quantity, etc.